uu88 Privacy Policy – How We Protect Your Data

Last updated: January 2026

This Privacy Policy describes how uu88 ("we", "us", or "our") collects, uses, stores, and protects personal information provided by players and visitors who access the uu88 platform at uu88.pl. By registering an account or using the platform in any way, you consent to the data practices described in this policy.

We take your privacy seriously. This document is written plainly so you can understand exactly what happens with your information – not just legally, but practically. If you have questions after reading it, reach out to us at [email protected].

1. What Information We Collect

We collect personal information in a few different ways – some you provide directly when you register or use the platform, and some is collected automatically as part of normal platform operation.

Information you provide:

• Full name, date of birth, and nationality at registration
• Contact details including email address and mobile number
• Residential address in the Philippines
• Government-issued ID and supporting documents submitted during KYC verification
• Payment account details (e.g., GCash account name, Maya number, or Philippine bank account) used for deposits and withdrawals
• Any information you send to us through support enquiries or account correspondence

Information collected automatically:

• Device type, operating system, and browser information
• IP address and approximate location derived from it
• Pages visited, session duration, and platform navigation behaviour
• Login timestamps and account activity records
• Transaction history including deposits, withdrawals, and game activity

2. Why We Collect Your Information

Every piece of data we collect serves a specific purpose. We do not collect information just to have it. Here is how your data is used:

Purpose	Data Used
Account creation and management	Name, email, mobile number, date of birth
Identity verification (KYC)	Government-issued ID, proof of address
Processing deposits and withdrawals	Payment account details, transaction records
Platform security and fraud prevention	IP address, login history, device data
Customer support	Account details, correspondence history
Responsible gaming compliance	Game activity, deposit patterns, session data
Platform improvement and analytics	Aggregated usage data (anonymised where possible)

3. KYC Verification and Identity Documents

As part of the Know Your Customer (KYC) process required before processing your first withdrawal, uu88 will ask you to submit a valid government-issued ID. Philippine-issued IDs accepted include a passport, SSS card, UMID, driver's licence, Voter's ID, or PhilHealth card. Depending on the circumstances, we may also request proof of address or additional supporting documents.

KYC documents are used solely for identity verification purposes. They are reviewed by our verification team and stored securely. We do not use your ID documents for marketing or share them with unrelated third parties. Once your account is verified, you will not need to submit your documents again unless we have a specific reason to request updated verification.

4. How We Store and Protect Your Data

uu88 uses SSL (Secure Sockets Layer) encryption across all connections to the platform. This means data transmitted between your device and uu88.pl – including login credentials, payment information, and personal details – is encrypted in transit.

Data stored on our systems is protected through a combination of technical and organisational measures:

• Encrypted storage for sensitive personal and financial data
• Access controls limiting who within the organisation can view personal records
• OTP-based authentication on player accounts to prevent unauthorised access
• Regular security reviews of platform infrastructure
• Staff training on data handling and privacy obligations

No system is completely immune to risk, but we take reasonable and appropriate measures to protect your information in line with industry standards for online gaming platforms.

5. When We Share Your Information

uu88 does not sell your personal data. We do not share your information with third parties for marketing purposes. Your data may be shared in the following limited circumstances:

• Payment processors: Information necessary to process your deposits and withdrawals is shared with the relevant Philippine payment channels (such as GCash, Maya, InstaPay, PESONet, or your bank). These providers operate under their own privacy and security policies.
• Verification service providers: In some cases, identity verification may involve third-party KYC tools. These providers are bound by confidentiality obligations and may only use your data for the purpose of verification.
• Legal and regulatory requirements: We may disclose personal data where required to do so by law, court order, or lawful authority. We will only provide what is specifically required and nothing beyond that.
• Fraud and security investigations: Where a serious security incident or fraud investigation requires it, limited data may be shared with relevant parties under appropriate safeguards.

6. How Long We Keep Your Data

We retain personal data for as long as your account is active and for a period after account closure as required for legal, regulatory, and operational purposes. Transaction records and KYC documents are typically retained for a minimum of five years after account closure to meet standard financial record-keeping obligations.

If you request account closure, your account will be deactivated and your data will be retained for the required retention period before being securely deleted or anonymised.

7. Your Data Rights

As a player on the uu88 platform, you have the following rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you.
• Correction: If any of your personal information is inaccurate, you can ask us to update it.
• Deletion: You can request deletion of your personal data, subject to legal and regulatory retention requirements.
• Objection: You can object to certain uses of your data, particularly where processing is based on legitimate interests.
• Withdrawal of consent: Where processing is based on your consent, you can withdraw that consent at any time, though this will not affect processing already carried out.

To exercise any of these rights, contact our support team at [email protected]. We will respond to verified requests within a reasonable timeframe. We may need to confirm your identity before processing a data request.

8. Cookies and Tracking

uu88 uses cookies and similar technologies to keep the platform running smoothly and to understand how players use it. Cookies are small text files stored on your device when you visit the platform. They do not contain your password or payment details.

The main types of cookies we use:

• Essential cookies: Required for core platform functions such as keeping you logged in during a session and maintaining your account preferences. These cannot be disabled without affecting platform functionality.
• Analytics cookies: Help us understand which pages are visited most often, how long sessions last, and where players encounter issues. This data is aggregated and used to improve the platform experience.
• Security cookies: Used to detect and prevent suspicious login attempts, bot activity, and potential fraud.

You can manage cookie settings through your browser. Disabling essential cookies may prevent certain parts of the platform from working correctly. Analytics cookies can be disabled without affecting your ability to use the platform.

9. Players Under 21

uu88 is strictly for players aged 21 years and above. We do not knowingly collect personal information from anyone under 21. Age is verified during the KYC process, and accounts found to belong to underage individuals will be closed immediately. Any funds deposited to such accounts will be handled in accordance with applicable requirements.

If you believe an underage person has registered on the platform, please contact us at [email protected] so we can investigate promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in platform features, data practices, or applicable requirements. When we make material changes, we will notify registered players through the platform or by email. The date at the top of this page shows when the policy was last updated.

Continued use of the platform after an updated policy takes effect means you accept the revised terms. We recommend reviewing this page periodically so you stay informed about how your data is handled.

11. Contact Us About Privacy

If you have questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your information has been handled, you can reach our team at [email protected]. We aim to respond to all privacy-related enquiries within two business days.

For general platform questions, the FAQ page covers many common topics. Account-related enquiries can also be directed through the same support email.